Selling FAQs

[ux_slider]

[ux_banner height=”600px” bg_overlay=”rgba(246, 208, 45, 0.94)” border=”2px 2px 2px 2px” border_margin=”10px 10px 10px 10px” border_style=”dashed” border_radius=”undefined”]

[text_box style=”circle” width=”15″ width__sm=”29″ rotate=”1″ animate=”fadeInRight” position_x=”95″ position_x__sm=”95″ position_y=”5″ position_y__sm=”5″ border=”2px 2px 2px 2px” border_margin=”5px 5px 5px 5px” border_style=”dashed” border_radius=”100″ border_color=”rgba(255, 255, 255, 0.19)”]

Up to
50%
off

[/text_box]
[text_box width=”57″ width__sm=”84″ scale__sm=”111″ animate=”flipInY” position_x=”50″ position_y=”50″]

Sale

Summer Sale has Started

[ux_countdown style=”text” size=”114″ color=”light”]

[gap height=”23px”]

[button text=”Shop men” color=”white”]

[button text=”Shop Women” color=”white”]

[button text=”Shop All” color=”white”]

[/text_box]

[/ux_banner]
[ux_banner height=”600px” bg=”6799″ bg_pos=”84% 0%” border=”2px 2px 2px 2px” border_margin=”10px 10px 10px 10px” border_style=”dashed” border_radius=”undefined”]

[text_box style=”circle” width=”15″ width__sm=”29″ rotate=”1″ animate=”fadeInRight” position_x=”100″ position_x__sm=”95″ position_y=”15″ position_y__sm=”5″ border=”2px 2px 2px 2px” border_margin=”5px 5px 5px 5px” border_style=”dashed” border_radius=”100″ border_color=”rgba(255, 255, 255, 0.19)”]

Up to
50%
off

[/text_box]
[text_box width=”50″ position_x=”50″ position_y=”50″]

Shop Fashion Clothes today

Add any text here..

[button text=”Shop now” color=”white” style=”outline”]

[/text_box]

[/ux_banner]

[/ux_slider]
[row depth_hover=”5″]

[col span=”1″ span__sm=”12″]

[/col]
[col span=”10″ span__sm=”12″]

FREQUENTLY ASKED QUESTIONS

[gap]

[accordion]

[accordion-item title=”What is Selling on Colourwarehouse?”]

Selling on Amazon is a programme that enables sellers to sell their products and inventory to millions of Amazon customers throughout the world.

[/accordion-item]
[accordion-item title=”What products can I sell on Colourwarehouse?”]

These are the categories you can sell at the moment;

  • Fashion 
  • Health and Beauty

Learn more about listing

[/accordion-item]
[accordion-item title=”What type of products can’t I sell on Colourwarehouse?”]

You can’t sell illegal products, products that are illegally marketed, or products prohibited by Amazon policy. These include prescription medication, illegal drugs, guns, ammunition, and tobacco. For more information, click here.

[/accordion-item]
[accordion-item title=”What do I need to register as a seller on Colourwarehouse?”]

In order to register, you will need to provide the following information:
  • Credit or debit card
  • Telephone number
  • Bank account information
  • VAT number, if your company is VAT registered
  • E-mail address

[/accordion-item]
[accordion-item title=”What do I need to list my products on Colourwarehouse?”]

You can use our Web-based interface or our bulk listing tools to list your products. The procedure and information required will vary depending on whether your products are already in the Amazon.co.uk catalogue. 

If your products already exist in the Amazon.co.uk catalogue:
You can easily list them one by one using our Web-based interface. To do so, you only need to provide the condition of the product, the price and your available stock. Alternatively, you can use our bulk listing tools, which allow you to list multiple products quickly. Please note that, to use these tools, you will be required to provide the EAN, ISBN, or UPC code for each product.

If your products do not exist in the Amazon.co.uk catalogue:
You can create them using either the Web-based interface or the bulk listing tools. For each new product, you will have to provide product information, including: EAN, UPC, or ISBN code, Product title, Product description, Image of the product – see our Product Image Requirements , Price, Available stock.

*Please note that some product categories might require additional information to list your products.

[/accordion-item]
[accordion-item title=”How much does it cost to sell on Colourwarehouse?”]

It costs £25.00 per month excluding VAT, plus a fee on each product that is sold. The fee varies across categories. Learn more about the pricing ›

[/accordion-item]
[accordion-item title=”When do I start getting charged the monthly subscription fee?”]

Your subscription begins as soon as you complete the registration process. Accordingly, your first monthly subscription fee will begin at that time.

[/accordion-item]
[accordion-item title=”Can I cancel my subscription?”]

Yes, you can cancel your subscription at any time. Simply contact us through your seller account. There is no long-term commitment required to sign up.

[/accordion-item]
[accordion-item title=”How do I manage orders?”]

You have two options for managing your orders. You can use the Web-based interface (Seller Central) or you can download the daily order report, a tab-delimited file that provides a summary of the orders you received, and includes customer and shipping information so you can fulfil those orders.

[/accordion-item]
[accordion-item title=”How do I get paid?”]

Amazon first settles your account 14 days after you register. Subsequently, the payment process repeats every 14 days. It normally takes five business days from the payment date until the money is available in your bank account.

For a payment to take place:Must have a positive or zero “Selling on Amazon” account balance. Referral Fees, Variable Closing Fees, customer refunds, customer claims, or charge backs, if any, can affect your balance. Also, entered a bank account in your seller account.

[/accordion-item]
[accordion-item title=”Do you offer fraud protection?”]

Yes. Amazon’s payment fraud protection helps you eliminate fraudulent orders on your products.

[/accordion-item]
[accordion-item title=”What is the A-to-Z Guarantee programme?”]

The A-to-Z Guarantee is designed to handle situations where a customer either never received a product or received a product that is materially different from what was ordered or expected. We ask customers to first contact the seller when they have a problem. If the seller fails to resolve the problem, the customer can file an A-to-Z claim. When Amazon.co.uk receives the claim, we send the seller an automated email detailing the claim which requests a response with basic information about the order and the fulfilment process. Amazon.co.uk will then determine how the claim will be settled which may include reimbursement of the order to the customer, at the seller’s expense.

[/accordion-item]
[accordion-item title=”Can customers leave feedback and why is customer feedback important?”]

Yes customers can leave feedback. Maintaining a high feedback rating is a critical factor for success on Amazon.co.uk.It’s the best way for shoppers to identify you as a trustworthy seller. Your rating appears on the Offer Listing Page and is one of the first things that customers see. Customers are more likely to purchase products from sellers with higher ratings. Your feedback rating is a key metric used by Amazon.co.uk to measure your performance.

[/accordion-item]
[accordion-item title=”Can I offer gift wrap and gift messaging services to my customers on Colourwarehouse?”]

Yes, for sales in categories other than Books, Video and DVDs. Our Gift Messaging service allows customers to write gift messages for individual items or for entire orders, and our Gift Wrap service allows customers to select and pay for gift-wrapping for each item in their order. As an Amazon Services seller, you can make either or both of those services available to buyers of your items.

[/accordion-item]
[accordion-item title=”Can I talk to someone about Selling on Colourwarehouse?”]

If you are not currently selling on Amazon.co.uk and want to learn more, you can Contact us.

[/accordion-item]

[/accordion]
[gap]

[button text=”Click me!” size=”larger” radius=”10″]

[/col]
[col span=”1″ span__sm=”12″]

[/col]

[/row]
[gap height=”58px”]

[ux_banner height=”407px” bg=”8102″ bg_color=”rgb(18, 18, 18)” bg_overlay=”rgba(0, 0, 0, 0.36)” bg_pos=”79% 0%” parallax=”1″ border=”2px 0px 2px 0px” border_margin=”10px 0px 10px 0px” border_style=”dashed” border_radius=”undefined” border_color=”rgba(255, 255, 255, 0.22)”]

[text_box width=”47″ position_x=”50″ position_y=”50″]

Don’t miss a sale

Sign up for our Newsletter

[gap height=”32px”]

[contact-form-7 id=”7042″]

[/text_box]

[/ux_banner]
[title style=”bold-center” text=”Marketplace”]

[blog_posts columns=”3″ depth=”1″ depth_hover=”4″ image_height=”181px”]

Select your currency
GBP Pound sterling
EUR Euro
Colourwarehouse
Logo
Compare items
  • Total (0)
Compare
0

OLAPEX 2
JUST £69

WE HAVE ALL OLAPLEX

Signup and get up to 25% discount on exclusive hair care products

Plus get a free gift (Worth £9.99) with every new order: Premium Neal & Wolf Shampoo & Conditioner

Shopping cart